Senior Engagement manager
About Us
In a world more volatile and complex than ever, innovation cannot just come from linear thinking and incremental changes. It needs new perspectives and bold moves. This is why Spark Works was founded. We provide large organisations with the research, products and practices they need to drive innovation from within and maintain a competitive advantage. As part of the Creative Dock (venture building) Group, we serve international clients from ten locations across Europe. Thanks to the group’s end-to-end capabilities (foresight, market research, product design, IT, big data, growth hacking and many more), we are able to accompany our clients from post-it to market. 
We are currently looking for an experienced Senior Engagement Manager to join the Spark Team. In this role your responsibility is to help achieve our sales targets by developing new business opportunities. Working together with the head of sales and the regional sales team of the Creative Dock Group as well as the Spark Works consulting team, you will establish and maintain relationships with various types of clients and partners, develop and pitch proposals and identify upselling and cross-selling opportunities. To succeed in this role, you’ll need to listen and communicate well and multi-task under tight deadlines. Experience in business development and a wide network in the DACH region is an asset in this position. If you’re a team player and a problem-solver, we’d like to meet you.
Main tasks
    Foster strong, profitable and enduring relationships with prospect and existing customers as their primary point of contact 
    Work with private and public sector clients to understand their needs and build and deliver convincing offers and project pitches
    Collaborate with the consulting team to implement services and plan projects effectively
    Report biz development activities to CD head of sales and SW managing partner and align with larger sales team for strategic focus
    Document client leads in our CRM tool 
    Work with marketing team to increase the visibility of the company
    Identify upselling and cross-selling opportunities across the Creative Dock group
     Proven work experience (5+ yrs) with a biz development role (in a consultancy, agency, startup or corporate) 
    Min. Bachelor or preferably Master (or instead 5 yrs of relevant work experience) in Economics, Business, Innovation Management, Design or other related fields
    Fundamental understanding of innovation methodology (HCD, Design Thinking, Design Sprint, Agile, Lean Management, etc.)
    Existing network in DACH region is a plus
    Sharp business acumen
    Ability to quickly grasp and present complex topics
    Excellent verbal and written communication abilities in English and German
    And last but not least, you are passionate, proactive (bring in ideas & initiatives), flexible, action-oriented and autonomous
    A group that shapes social change, business innovation and technology applications 
    A multidisciplinary team with flat hierarchies, characterised by ambitious individuals and diverse competencies 
    An open and dynamic work culture based on personal initiative, teamwork, direct feedback, continuous learning and experimentation
    A centrally-located, vibrant office in the middle of Zürich close to Paradeplatz 
    application process
    Please send us your CV and a short motivation letter to with ‘Senior Engagement Manager 22 ’ in the subject line

    We are looking forward to meeting you!
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